The Littlewoods catalogue is probably the biggest of them all, with well over 40,000 products in the line up to date, and this is expanding every month. It is one of the most respected brand names around, and has a rich history going back over a century. The catalogue can be ordered online and delivered to your home for free so you can flick through the pages and have a closer look at all the thousands of items they have to offer. You will find a wide range of prices and goods to suit every kind of shopper, and this variety is the main reason for littlewoods success. They give their customers just what they want, in a very professional manner. Customer service is very good indeed, and littlewoods now operate exclusively on the internet, there are no high street shops anymore.
This brings down the operating costs and allows for bigger savings on the latest goods. Littlewoods took the big gamble of going online a few years ago now,and it seems to have worked out very well for them. All the high street stores were sold off, and this money was used to buy in more stock and expand the catalogue ranges, and also to lower the prices. It involved heavy advertising campaigns on national television and radio to get the word out about about the online site. Littlewoods took a gamble on the growth of internet shopping and it paid off. The site is now one of the most popular in the UK, and they receive millions of new customers every year.
The main littlewoods web site grabs your attention as soon as you get there. There are huge advertisements telling you what the latest deals are, such as half price, free delivery and interest free credit. These are the main services that littlewoods offer, and are the best in the business. They are trying to keep you interested in what you initially see, and it creates a very good first impression. This is a key component of selling, and littlewoods are the masters. There are not many other catalogues that have these kinds of offers and services, which is why they are the leaders in home shopping at the moment.
Shopping on the site is very easy to do. All the departments are located at the top of the screen, and you have things like clothing for men and women, electrical items, appliances, toys and games, furniture, homeware, jewellery and kids products, and sports and leisure. If you happen to have the littlewoods catalogue paper copy with you then it makes things much faster because you can simply enter the product code in the search box and go directly to the item. You can request a catalogue from the site and get an introductory offer of £10 off your first order when you spend £25 or more. This is a standard method of gaining the trust of new customers and many other catalogues use this tactic as well.
The home page is very attractive, and uses very clear pictures to get the message across. This interaction helps people use the site and promotes the brand name very well. It gives a good first impression which is always important in business. As for the choice, well it is the biggest on the internet by far. In the womens section you can shop by style, price, colour, collection, type of clothing, brand name and by product number, as well as using the latest offers button. Every month littlewoods have sale, and so you can get some big discounts each and every month. An example of the size of the ranges can be seen in the clothing department, as there are over 570 dresses, 770 tops, over 250 jackets and coats and so on. The ranges are too big to into too much detail, but you are certain to find just the right item you are looking for. The clothes can also be bought in unusual sizes like small and plus sizes, which is a big bonus for all the women who shop at littlewoods. Celebrity collections sell very well, and there are quite a few ranges that are the latest in trendy fashion and must have items for each season. There is even a style guide to help you out and give you some tips and tricks.
The mens department is equally well stocked with many top name designers and brands that we are all familiar with. It is useful to check out each department often because the prices are reduced every week. The fashion label prices are typically amongst the lowest you will find anywhere, and there are lot’s of them to choose from. You can also shop by customer rating, and every product has a rating between one and five which has been given by previous buyers. This way you get an independent, unbiased review of the clothes on offer, and this brings more trust to the customers. It has proved to be a very smart move, and one of the most popular ways to shop online.
In the furniture section you have very clear pictures of all the pieces of furniture from the bedroom, bathroom, dining and living room and kitchen. There are some valuable information guides and you can actually see the items in a room setting. Once there you simply click on the product to get a better picture of it, with a detailed description. Littlewoods catalogue also have many collections that are the latest in trend and style from expert interior designers. As an example, there are over 400 different collections on sale at any given time. The home accessories department has things like lamps and lighting, rugs, mirrors, shelves and storage spaces, cookwear and utensils, towels and linens and just about everything you need to make your home a better place to live in.
Delivery is free at littlewoods online for smaller items and clothing lines. The lead time is usually 48 hours, which is just about the best service of anybody. You can choose next day or nominated day delivery for an extra cost, or have your order delivered to multiple addresses, such as at your place of work. You can also choose to collect your goods at a local convenience store. This is known as the collection plus service and is also free. This is very handy for busy people who do not want home delivery. It enables customers to pick their items up at a time that is convenient to them. The local stores are open till very late so you can call in after work and collect them. This service is very popular at the moment. Delivery for bigger things like appliances takes around 10 days, and you will be given all the information when you place your order. Littlewoods can even install and dispose of your old appliances or an extra charge.
Returns are free, and you can take your item to a local collection plus point, or have littlewoods come and collect it from your home at no cost to you. You usually have 14 days to return unwanted goods. Paying for your products is very flexible as well. You can get some very good credit deals when you first join, such as buy now pay a year later, with interest free credit thrown in. You can take out a credit agreement and pay as you go. This is also interest free as long as you pay the balance on your account by the next month. Use this service wisely and you will be fine. Shopping insurance can be taken out on everything you buy, and this protects you against accidental damage.
Littlewoods even have a digital catalogue, which is just like browsing through the paper catalogue. It is a very good piece of innovation. Overall the littlewoods online catalogue is a great success. It has thee widest range of products, and is by far the most comprehensive of its kind. The prices are very reasonable and cover the cheaper things to the top branded designer items.